Last Updated: December 2024
Welcome to Omnilytix
These Terms of Service ("Terms") govern your use of the Omnilytix platform and our clinical trial consulting services. By accessing our platform or engaging our services, you agree to these Terms and our Privacy Policy.
Professional Services Agreement: These Terms complement any separate consulting agreements for our strategic advisory services. For enterprise consulting engagements, specific terms may be outlined in separate Service Agreements.
Our Services
Omnilytix provides sophisticated analytical and consulting services specifically designed for clinical trial optimization:
Core Analytics Platform
- Monte Carlo Enrollment Simulation: Advanced statistical modeling for enrollment forecasting with operational and regulatory feasibility integration
- PCA-Based Performance Analysis: Multi-dimensional site and country selection optimization using Principal Component Analysis
- Country-Site Optimization Model: Algorithm-driven analysis to determine optimal geographic and site strategies
- Competitive & Enrollment Landscape Dashboard: Interactive Power BI dashboard with ClinicalTrials.gov data visualization
- AI-Powered Regulatory Insights: Expert-trained AI module providing regulatory guidance and country-specific intelligence
Professional Consulting Services
- RFP & CRO Selection Support: Independent evaluation and strategic guidance for partner selection
- Written Strategy Documents: Comprehensive PDF deliverables combining clinical insight with data science
- Strategic Advisory: Expert consultation on trial design, operational planning, and risk assessment
- Custom Analysis: Bespoke analytical solutions tailored to specific protocols and indications
Platform Features
- Secure Authentication: Role-based access control with enterprise-grade security
- AI Chat Interface: Interactive consultation tool for real-time strategic guidance
- Document Management: Secure delivery and access to strategic documents and analysis
- Consultation Booking: Streamlined request system for professional services
User Responsibilities & Acceptable Use
Account Management
- Maintain accurate and current account information
- Protect your login credentials and notify us immediately of unauthorized access
- Ensure all information provided is truthful and not misleading
- Comply with your organization's data sharing and confidentiality policies
Prohibited Activities
You may not use our services to:
- Violate any applicable laws, regulations, or industry standards
- Share false, misleading, or fraudulent clinical trial information
- Attempt to reverse engineer, hack, or compromise our platform security
- Use our AI models or insights to harm competitors or manipulate regulatory processes
- Redistribute our proprietary analysis or strategic documents without authorization
- Interfere with other users' access to our services
- Upload malicious software or engage in any form of cyber attack
Data Integrity & Clinical Trial Ethics
- Ensure all clinical trial data shared is accurate and obtained through legitimate means
- Respect patient privacy and comply with applicable regulations (HIPAA, GDPR, etc.)
- Use our insights ethically to improve trial outcomes, not to gain unfair competitive advantages
- Maintain the highest standards of research integrity in all interactions
Intellectual Property & Deliverables
Omnilytix Intellectual Property
- All analytical models, algorithms, and AI systems remain our exclusive property
- Our methodologies, software platform, and analytical frameworks are protected by intellectual property rights
- The Omnilytix brand, logos, and marketing materials are our trademarks
- Users receive a limited license to use our platform solely for their authorized business purposes
Client Data & Strategic Documents
- You retain ownership of all clinical trial data and proprietary information shared with us
- Strategic documents and analysis we create become your property upon payment
- We retain the right to use anonymized, aggregated insights to improve our models (with your consent)
- Confidential information remains protected according to our Privacy Policy and any applicable NDAs
Service Availability & Performance
Platform Availability
- We strive for 99.9% uptime but cannot guarantee uninterrupted service availability
- Scheduled maintenance will be communicated in advance when possible
- We reserve the right to modify features or temporarily restrict access for security or technical reasons
Consulting Services Performance
- All strategic analysis is provided based on available data and expert judgment
- While we use sophisticated methods, clinical trial outcomes involve inherent uncertainties
- Our recommendations are advisory; final decisions remain your responsibility
- We commit to delivering high-quality, evidence-based analysis within agreed timeframes
Payment Terms & Billing
Service Fees
- Platform access fees are billed according to your subscription plan
- Consulting services are priced based on scope and complexity
- Custom analysis and strategic documents are quoted separately
- All fees are exclusive of applicable taxes unless stated otherwise
Payment & Refunds
- Payment is due according to the terms specified in your service agreement
- Late payments may result in service suspension after 30 days notice
- Refunds are evaluated on a case-by-case basis for incomplete or unsatisfactory deliverables
- Subscription fees are generally non-refundable but may be pro-rated for cancellations
Limitation of Liability
Important Legal Disclaimers:
- Advisory Nature: Our services provide strategic guidance and analysis, not regulatory or legal advice
- Clinical Trial Risks: We cannot guarantee specific clinical trial outcomes or enrollment success
- Data Limitations: Our analysis is based on available data, which may be incomplete or change over time
- Third-Party Dependencies: We are not liable for issues arising from third-party data sources or platform dependencies
Termination
Termination by You
- You may terminate your account at any time with 30 days written notice
- Outstanding consulting engagements will be completed or terminated by mutual agreement
- You retain access to previously delivered strategic documents
Termination by Omnilytix
- We may terminate accounts for violations of these Terms with appropriate notice
- Immediate termination may occur for serious violations or illegal activities
- We will provide reasonable assistance for data retrieval during transition periods
Updates & Modifications
We may update these Terms periodically to reflect changes in our services, legal requirements, or industry best practices. Significant changes will be communicated via email or platform notification at least 30 days in advance.
Continued use of our services after updates constitutes acceptance of the revised Terms.
Governing Law & Disputes
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes will be resolved through:
- Direct Discussion: Good faith negotiation between the parties
- Mediation: Professional mediation if direct discussion fails
- Arbitration: Binding arbitration for unresolved disputes
We are committed to resolving any issues professionally and efficiently to maintain our trusted partnership.
Contact Information
For questions about these Terms of Service or to discuss specific service agreements:
- General Inquiries: contact@omnilytix.com
- Legal & Compliance: legal@omnilytix.com
- Service Issues: support@omnilytix.com
- Business Development: partnerships@omnilytix.com
Partnership Approach: We view these Terms as the foundation of a collaborative relationship. We're always open to discussions about how to best serve your needs while maintaining the highest standards of professionalism and ethics.