Privacy Policy

Last Updated: December 2024

Our Commitment to Your Privacy

At Omnilytix, we understand that your trust is paramount when sharing sensitive clinical trial data and strategic information. This Privacy Policy outlines how we collect, use, protect, and handle your information with the highest standards of security and confidentiality.

We are committed to maintaining the confidentiality and security of all client data, including proprietary clinical trial information, strategic documents, and business intelligence.

🛡️ Our Ethical Data Promise

Your data protection is our highest priority. We solemnly pledge that we will never use your confidential information for any unauthorized, unethical, or illegal activities.

âś“ Zero Tolerance Policy: We have zero tolerance for any misuse of client data

âś“ Ethical Standards: All data handling follows the highest ethical and professional standards

âś“ Legal Compliance: We strictly adhere to all applicable privacy laws and regulations

âś“ Purpose Limitation: Your data is used exclusively for the services you've requested

âś“ Transparency: Complete openness about how and why we process your information

We understand that protecting your sensitive clinical trial data isn't just a legal obligation—it's a moral responsibility that forms the foundation of our trusted partnership with you.

Information We Collect

Account Information

  • Name, email address, and company information
  • Account credentials and authentication data
  • Professional role and contact preferences

Professional Services Data

  • Clinical trial protocols and study designs shared for analysis
  • Enrollment data, site information, and operational metrics
  • Strategic planning documents and consultation requests
  • Communications through our AI chat interface and consultation forms

Technical Information

  • Device information, IP addresses, and browser data
  • Usage patterns and interaction with our platform features
  • Security logs and authentication records

How We Use Your Information

Service Delivery

  • Provide Monte Carlo enrollment simulations and PCA-based analysis
  • Deliver AI-powered regulatory insights and optimization modeling
  • Create custom competitive landscape dashboards and strategic documents
  • Support RFP processes and CRO selection consultations

Platform Operations

  • Maintain and improve our analytical tools and AI models
  • Ensure platform security and prevent unauthorized access
  • Provide customer support and technical assistance

Data Security & Protection

Enterprise-Grade Security: We implement industry-leading security measures to protect your sensitive clinical trial data.

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls: Role-based access with multi-factor authentication
  • Infrastructure: Hosted on secure, compliant cloud infrastructure (Supabase/AWS)
  • Monitoring: 24/7 security monitoring and incident response protocols
  • Backups: Regular encrypted backups with secure recovery procedures

Data Sharing & Disclosure

We do not sell, rent, or share your proprietary data with third parties. Limited sharing occurs only in these specific circumstances:

  • Service Providers: Trusted vendors who assist with platform operations under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or regulatory authority
  • Business Continuity: In the event of a merger or acquisition, with prior notice and continued privacy protections
  • Your Consent: When you explicitly authorize sharing for specific purposes

AI & Machine Learning

Our AI models, including our regulatory insights module, are designed with privacy by design principles:

  • Models are trained on aggregated, anonymized industry data - not your specific proprietary information
  • Your queries and responses are not used to train models accessible to other clients
  • All AI interactions are logged securely and accessible only to authorized personnel
  • We maintain transparency about AI decision-making processes in our deliverables

Your Rights & Controls

You maintain full control over your data with these rights:

  • Access: Request copies of all data we hold about you
  • Correction: Update or correct any inaccurate information
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of data processing

Data Retention

We retain your data only as long as necessary to provide our services and meet legal obligations:

  • Active Accounts: Data retained while your account is active and for legitimate business purposes
  • Closed Accounts: Most data deleted within 90 days, with some information retained for legal compliance
  • Strategic Documents: Client deliverables retained per our service agreements
  • Legal Requirements: Some data may be retained longer to comply with regulatory obligations

International Data Transfers

We operate globally and may transfer data across borders to deliver our services. All international transfers are protected by appropriate safeguards, including standard contractual clauses and adequacy decisions where applicable.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification at least 30 days before they take effect.

Our Accountability Promise

🤝 Trust Through Transparency

We are fully accountable for protecting your data. If you ever have concerns about how your information is being handled, we encourage you to contact us immediately.

🔍 Full Transparency: We will provide complete information about any data processing activities

⚡ Rapid Response: Immediate action on any security or privacy concerns

đź“‹ Regular Audits: Continuous monitoring and improvement of our privacy practices

🎯 Client-First Approach: Your privacy rights always take priority over business interests

Your trust is earned through our actions, not just our words. We are committed to demonstrating our reliability through consistent, ethical data practices every single day.

Contact Us

For privacy-related questions, concerns, or to exercise your rights, please contact us:

  • Email: privacy@omnilytix.com
  • Subject Line: "Privacy Policy Inquiry"
  • Response Time: We will respond within 5 business days

For urgent security concerns, please use the subject line "URGENT - Security Issue" for expedited handling.

Remember: We are here to serve you and protect your data. Never hesitate to reach out with any concerns - your peace of mind is our success.

Omnilytix – Personalized Health Data Intelligence